Our Clients Feedback Reviews
Reviews
Our Client's Feedback
Andrew Dauphinais
7 days ago
I had a small issue and the owner reached out to me directly and resolve the problem. Thanks for the help!
Response from the owner:Please remove this review as it does not represent our company. Thank you so much. Please call us if you would like to discuss the action so we can make sure everything is correct on our end that needs to be corrected. Thanks again!
Carlos Ballesteros
7 days ago
Response from the owner:Thank you Carlos!!!!
AuntKaren
7 days ago
You could tell that these guys were professionals and had worked together for a long time. Their actions were very intentional and they were very efficient. Highly recommended.
Response from the owner:Thank you Karen for the 5 star review! I am so glad you felt like family the entire step of the way!
Caroline Oakley
7 days ago
I was so impressed with Skinner from start to finish. From the quoting process to the actual move, everything was incredibly smooth. No question was too silly (our rep was reachable via text, which made things so easy) and no ask was too tall. Our local move was quoted for six hours; the team did it in four. Everything was meticulously packed, disassembled and reassembled. They had our new place looking like home in no time. Everyone was so kind and professional. I'd recommend them to anyone!
Response from the owner:Caroline, thank you so much for the 5 star review! We appreciate your business and the opportunity to get your new home set up quickly so that it feels like home! Thank you again and congrats on the new home!
James Quinn
2 weeks ago
I would definitely use Skinner Moving $ Storage again for an interstate move. This is a trustworthy business, and Wade Skinner is a very good, attentive owner-manager. He was always available to respond to our moving needs throughout the entire process. The price for our move was reasonable considering the amount of household goods we had, and the distance to our new home. Discounts were applied to the contract. There was some drama on moving day because the number of large 26 foot trucks needed for the move was misjudged on the estimate. During the last hours loading the trucks, it was obvious the amount of boxes and furniture were not going to fit in two trucks. But Wade was quick to provide another smaller truck to fit the remaining items and transport them to a climate controlled storage container he owns near his business to store those items at no cost until I could contract PODS to ship them to our new residence. Once the PODS contract was put in place, he used his expert team to load and supervise the POD shipment at minimal extra cost. Everything arrived in good shape.
Response from the owner:James, Thank you so much for the opportunity it was a pleasure working with you on all your packing, moving and storage needs ! We appreciate the 5 star review!
Catherine Kasper
3 weeks ago
Absolute best!! Ronnie and crew are just amazing!! Incredible experience... highly recommend. .Definitely will use again . . Thank you all for such a wonderful experience!!
Response from the owner:Thank you Catherine for the 5 star review!!!!
angelo canaj
4 weeks ago
The move was Seamless, everything was done as described and we were treated like family. Cannot recommend this company more.
Response from the owner:Thank you so much for the 5 star review! We are thrilled to hear you felt like family the entire step of the way
Lon Neuman
4 weeks ago
Amazing service
Response from the owner:Thank you for the opportunity and 5 star review Lon!
Paul Cheek
1 month ago
They were all professional and I was very pleased with the overall experience.
Response from the owner:Thank you Paul!!!
Charles Hayes
2 months ago
I have moved a lot in my lifetime and this has been the best moving company I have ever used. Excellent customer service and all employees were courteous and respectful of our household goods.
Response from the owner:Thank you for the 5 star review Charles! We appreciate your business and trust in Skinner Moving and Storage!
Maggie Sanders
2 months ago
On time. Good communication. Friendly and professional. Took care of belongings. Ensured no damages to house. Efficient.
Response from the owner:Maggie thank you so much for allowing us to handle your moving needs! We appreciate you as well as your 5 star review!
Emily C. McMillen
2 months ago
This company is incredible. How incredible you ask? They just finished the first half of my move and are on the way to unload the trucks at our new place. I am writing this review from the drive through at Dunkin Donuts because I wanted to stop and get the crew drinks to show my gratitude. A five star review could not wait!! That is how incredible this whole experience has been.
Response from the owner:Emily, Wow thank you so much for stopping and taking the time out of your busy day to write us a 5 star review. Also thank you for taking care of the crew! All of us at Skinner appreciate the opportunity and congrats on the new home!
Laura Linn
2 months ago
We had the best experience yesterday!!The team arrived right on time and moved us so fast! They were knowledgeable and took great care in the transport of our furniture. I would highly recommend Skinner for your move!!!! Laura L.
Response from the owner:Thanks so much Laura! We appreciate your feedback!!!!!
Sonia De Leon
2 months ago
The friendliest and most well-mannered guys I’ve met in a long time. Efficient, hardworking, and they truly enjoyed what they do — they were a huge help to me. I’ll definitely be reaching out to them again for future moves. Thank you so much!
Response from the owner:Sonia, Thank you so much for the 5 star review and I am so glad you were happy with our "well-mannered" crew! 🙂 Music to my ears to hear this. 🙂
Beth Knoche
3 months ago
So far I’m very impressed with Skinner’s Moving. They came into today & securely wrapped my items in record time. Tomorrow they will be moving the items into my new home.
Response from the owner:Beth, I want to personally thank you leaving a review and we are thrilled you were happy with our services. We appreciate the opportunity very very much!!
Rich Oglesby
3 months ago
Read the fine print - even on the tablet!
We had heard such wonderful reviews of Skinner and were shocked when they broke some of our belongings and lost others during our move. I even witnessed one of the movers drop a $600 lamp and break it - to which he said, "just make a claim and we will make it right."
I'm not a lawyer, but reading the fine print of the contract, if you don't buy the insurance (which we were not verbally offered) Skinner is only responsible for 60 cents per pound of each individual item they are moving and storing. We stored over 9,000 pounds and using the logic they are using (which I have to agree is in the fine print of the contact I signed on moving day on a tablet of some sort) they could have simply told us it was all lost and written us a check for $5400. It is not reasonable.
After giving us the "legal response" - "our liability is $43.80" and "we would like to go above and beyond to make you happy ..... we will write you a check for $200" we have asked for serious consideration and are awaiting a response. I will re-post and report on that response if I get one.
My advice is if you think you might want to use Skinner, get a quote that includes the insurance and make your decision based on that number. Otherwise the risk is all yours and it is in their (not really) capable hands.
A.T. Mathews
3 months ago
Skinner Movers did an excellent job on our move. They accommodated us for a last minute move, wrapped all of our furniture with great detail, and they were very respectful, kind and hardworking.
I was very impressed! Thank you!
Response from the owner:Thank yo so much for the 5 star review! Glad all of the wrapping and prep work went into protecting your furniture!
Shane Cook
3 months ago
Our move was made easy with Skinner. Nice guys, clean truck, efficient work. Couldn’t have gone better!
Response from the owner:Thank you Shane! We appreciate you choosing Skinner very very much!
Sam Osborne
3 months ago
Easy. Accommodating. Affordable. Efficient.
Response from the owner:Thank you Sam! We appreciate you!
Jinny Rathje
3 months ago
Donnie and Jerry arrived on time, took a quick tour of the house. Then they got down to work. They were both friendly,professional,personable and hardworking. I would like them to get assigned to me and finish the job.
Response from the owner:Jinny! Thank you for the 5 star review! Glad you were happy with the team! We appreciate you and the opportunity -Wade Skinner
Ed S
5 months ago
I highly recommend Skinner Moving and Storage. I liked them so much after the first move, I hired them for my second move! Very responsive, accurate estimates, and the staff is very professional. During one of my moves, we were missing a glass table top. Wade had it replaced in less than a week. No ifs and or buts. When things dont go 100% right - that's when you learn the most about the character of a company. This company has character.
Update: i used Skinner again on March 4th 2026. It was a move with pickups at 2 places. Jarod and Robert were on time and got everything packed in record time. Delivery was also right on time (same day). They even offered to use the stairs rather than the elevator to make things go faster. I can’t recommend this company enough!
Response from the owner:Thank you Ed for using us TWICE! Really enjoyed working with you!! Enjoy your new home!
Darah Lindley
5 months ago
Response from the owner:Thank you, Darah! We're thrilled to hear your positive feedback about our team at Skinner Moving & Storage. Your support means a lot. Please consider recommending us to friends and family in Jacksonville. 🙂
Curry Cozzi
5 months ago
Great experience! Friendly, professional, quick!
Response from the owner:Thank you Curry for the review and I am so glad you enjoyed your moving experience with the Skinner Moving team!
Debi Pyne
5 months ago
We hired Skinner to move furniture out of the way to have our floors refinished. They were on time and finished much more quickly than we expected. We had to pay for a 3 hour minimum but that’s expected. Rob and Ronnie were friendly, professional and efficient. Looking forward to them putting everything back once the floors are finished. ✅
Response from the owner:Thank you, Debi, for your fantastic review! We're thrilled to hear Rob and Ronnie provided friendly, efficient service during your furniture move in Jacksonville. We appreciate your trust and look forward to assisting you again once the floors are complete. 🙂
Polly Stein
5 months ago
Great service - excellent team moved us. On time and very accommodating! Recommend highly.
Response from the owner:Thank you Polly for the wonderful review and the opportunity to handle all of your moving needs!
Google Rating
5.0Based on 298 reviews