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Skinner Moving & Storage Virtual Survey
Virtual surveys are a very helpful tool for estimating moves: they are time-efficient — a typical virtual walkthrough lasts 15-30 minutes, safe — no face-to-face contact is required, and –as long as they are done properly– accurate. Virtual surveys are now the go-to option for customers who have a busy schedule and are either too busy for an in-home walkthrough or need an appointment outside typical business hours; for those who prefer to avoid face-to-face contact in light of Covid; and for those who live in areas outside our in-home survey service area.
When scheduling the appointment for the virtual survey, your move coordinator will first determine which app you prefer to use.
Skinner Moving & Storage is proud to partner with LiveSwitch for all of their virtual surveys. LiveSwitch is a simple text message with cutting-edge recording software. When it comes to your survey, you can record the video on your own terms or schedule a call with our professional Jacksonville Moving Team to walk through your home together to cover all of the details of your move.
How Virtual Surveys Work
During the walkthrough, you will be asked to flip the camera on your device around to point away from you. Your representative will ask you to walk through your home room by room, discussing which items will and will not be packed and/or moved. In order to get an accurate quote, it is critical that your representative sees everything to be packed and/or moved.
So please be sure to show your representative your entire home — including areas such as the patio, garage, yard, basement, shed, barn, and attic. Your representative will ask you questions and make helpful suggestions throughout your walkthrough to ensure that your quote is tailored to your moving needs. It can be helpful to bring a notepad along to take notes. In the event you lose service or your device freezes during the walkthrough, your representative may ask you to send photos or may call you on the phone while reviewing the online listing of your home. After the virtual survey, your representative will prepare your quote and email it to you within 24 hours.
Although virtual surveys are a new experience for many of our customers, we have been doing them for years and we are confident in our accuracy. Our representatives are all easy to talk to and will ease any discomfort you may feel about the process. Afterward, you will be confident that you’re in good hands and that you’ve made a great choice in who to entrust your belongings to.
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Virtual Moving Survey Process
The virtual moving survey process allows customers to receive an accurate moving estimate without an in-person visit. By walking a representative through their home via video chat, customers can ensure every item is accounted for, leading to a more precise quote.
The virtual survey typically takes 15-30 minutes, during which the customer should be prepared to show the representative every room, including areas like the garage, basement, and attic. This comprehensive walkthrough ensures the moving company has a complete understanding of the scope of the job.
Preparing for a Virtual Moving Estimate
To ensure a successful virtual moving survey, customers should take the time to prepare their home and gather the necessary information. This includes identifying which items will and will not be packed and moved, as well as any special considerations, such as large or fragile objects.
By providing the moving company representative with a thorough overview of the home and its contents, customers can be confident that the resulting estimate will accurately reflect the cost and scope of their upcoming move.
Leveraging Virtual Moving Technologies
Virtual moving survey technologies often include features like video conferencing, room mapping, and item cataloging, making the process more efficient and effective than traditional in-person assessments.
By working with a moving company that utilizes these advanced technologies, customers can streamline the estimating process and receive a quote that is tailored to their specific needs, all without the need for an in-person visit.
Choosing a Reputable Moving Company
When selecting a moving company for a virtual survey, it is important to choose a provider with a proven track record of excellence and a commitment to customer satisfaction.
A trusted moving company will guide the customer through the virtual survey process, ensuring a smooth and efficient experience that results in an accurate and comprehensive moving estimate.